We do not currently accept refunds but we will exchange your defective products.


Hello, here’s all you need to know about getting your Oh Nevermind product replaced. We offer an exchange within 3 days of you receiving your order.

Please note that exchanges can only be made under the following conditions:

  • The product is damaged or defective on arrival

  • The product must have no clear signs of use

To initiate an exchange, please email us at Once we receive the product from you, we’ll inspect it and let you know about the next steps.

Additional Information:

Due to the nature of the product, at the moment, we do not have a ‘return for refund’ policy.

Please email us at if you have any more questions around our exchange policy. We’ll be happy to help!